1. Terms

By accessing this website and using our SaaS platform, you agree to be bound by these Terms of Service, all applicable laws and regulations, and accept responsibility for compliance with any local laws. If you do not agree with any of these terms, you must not use this website or services. All materials on this website are protected by copyright, trademark, and other intellectual property laws.

2. Use License

a. Permission is granted to temporarily access and use materials on this website for personal, non-commercial, transitory viewing only. This is a license, not a transfer of title. You may not:

- Modify or copy the materials;

- Use materials for commercial purposes or public display (commercial or non-commercial);

- Attempt to decompile or reverse engineer any software;

- Remove any copyright or proprietary notices;

- or Transfer materials to another person or “mirror” the materials on another server.

b. This license automatically terminates if you violate these restrictions. Upon termination, you must destroy any downloaded materials in your possession.

3. Account Use and Responsibilities

- Users must create an account to access our SaaS platform. You are responsible for keeping your login credentials secure.

- You must notify us immediately if your account is used without permission.

- You agree to use the platform only for lawful purposes and not to disrupt the service for others.

4. Subscriptions and Payments

- Our SaaS platform may involve subscription fees. Details about pricing, billing cycles, and renewal are provided at the point of purchase.

- You may cancel your subscription at any time according to the instructions in your account.

- All payments are non-refundable after services are delivered or accounts are unblocked, except as required by UK consumer law.

5. Service-Level Disclaimer / Uptime

- We strive to provide reliable access to our SaaS platform but cannot guarantee uninterrupted service.

- Scheduled maintenance or unforeseen technical issues may cause temporary outages.

- Lumino Technology is not liable for any loss or damage resulting from service interruptions, delays, or downtime.

- Users are responsible for maintaining backups of their own data where applicable.

6. Limitation of Liability

In no event shall Lumino Technology or its suppliers be liable for any damages (including loss of data, profits, or business interruption) arising from your use or inability to use the platform, even if we were informed of the possibility of such damages. Some jurisdictions do not allow limitations on implied warranties, so some restrictions may not apply.

7. Refund Policy

You may request a refund for any incomplete order that has not been unblocked. Once an order is unblocked or completed, it is no longer eligible for a refund.
UK consumer law may provide additional rights, including a 14-day cooling-off period for certain digital services.

8. Governing Law

These terms are governed by the laws of England and Wales, and you submit to the exclusive jurisdiction of the courts of England and Wales.